EQ Factor

Wishing for people to change their extraversion or introversion style is like wishing a person was taller or shorter. That change isn’t going to happen.

The word motivation is a synonym for “reason to move.” Knowing our own motivation is important for self-management, and recognizing other people’s motivations helps with having empathy, a key component in relationship management.

The concept of emotional intelligence does not focus solely on emotions. A good EQ training course also involves learning about behavioral styles, cognitive styles and motivational styles. One key to success in working with any group of people is, “value the differences,” and one must employ that principle across all the various styles.

Lots of people strive for positions of management or leadership. Some people are naturally inclined to do well in those roles, others must learn the skills. When someone exercises good management or leadership, chances are the workplace hums along pretty well. However, when someone in one of those positions lacks those skills, let’s just say things usually don’t go so well. 

Here’s an amazing statistic: two thirds of the difference between average performers and top performers is emotional intelligence (EQ). Notice I didn’t say the difference between poor performers and top performers. That’s because research involving 200 companies worldwide shows that in middle management and technical positions, it’s predominantly EQ that separates top performers from average performers. 

Despite it being uncomfortable, good EQ means we acknowledge our weaknesses as well as our strengths.