EQ Factor

By Daniel Bobinski Research involving 200 companies worldwide has revealed that in middle management and technical positions, two-thirds of the difference between average performers and top performers is emotional intelligence. An amazing statistic, right? The...

If you’re wondering how managers use emotional intelligence (EQ), I suppose it depends on how effective those managers want to be. If they want to be top performers, they need to use it well.

If you think about it, your fellow employees are like diamonds. Each has many facets, each one is valuable and the best ones are highly sought after. There’s also something else we should note in our comparison. If we’re smart, we look past their flaws.

Everyone gets irritated or annoyed from time to time, but do you tend to show it? Are you prone to raising your voice or even slamming doors? Perhaps at some point you may have asked, “How do I control my anger?”