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Turning Errors into Learning Opportunities

Turning Errors into Learning Opportunities

Everyone makes mistakes, but they can have devastating consequences in healthcare, where they can impact patient and employee safety. This is certainly the case for errors made in a demanding, high-risk environment like the sterile processing department, where positive patient outcomes hinge on safe, high-quality practices free from shortcuts and other process deviations.

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Aligning Expectations for Sterile Processing Technicians and  Leaders

Aligning Expectations for Sterile Processing Technicians and Leaders

Sterile processing (SP) professionals strive to serve their customers and patients well, reviewing and applying standards, guidelines and manufacturers’ instructions for use (IFU) and seeking the best solutions for optimal outcomes. Despite those valiant efforts, SP leaders aren’t always preparing their technicians for success in their many vital roles, and technicians may also struggle to recognize where more growth and knowledge are needed to better meet the needs and goals of their department and customers. 

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Ensure Proper Use of Chemical Indicators

Ensure Proper Use of Chemical Indicators

During initial training, sterile processing (SP) technicians become aware of chemical indicators (CIs). They may see them in a package to be sterilized or one that has already undergone sterilization. It is crucial that CIs are understood, used and interpreted correctly (there is more to it than just seeing a color change).

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Ensure Proper Use of Chemical Indicators

Ways to Strengthen SP and OR Partnerships

Workplace conflict and communication breakdown within and across healthcare departments is a common occurrence that must be managed promptly and properly. Allowing conflict to fester will erode trust, collaboration and job satisfaction and, above all, can contribute to negative outcomes that affect patient care. 

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