This 60-minute webinar will feature Dr. Tom Blasco, MD, MS, Medical, Director and Lee Hedman, BA, CAPM, SSM, Executive Vice President, at Surgical Directions. Culture is commonly a significant barrier to change in hospital and surgical center ORs. Overcoming this barrier demands appropriate and thoughtful staff engagement in order to create buy-in and support for changes. Join Tom and Lee to learn a few tips and tricks for creating a culture supportive of change. Ideas include governance structure to align leaders, building effective performance dashboards to engage and incent staff, executing routine operational tactics to keep everyone on the same page and more.
Attendees will learn:
- How to use governance to manage a changing environment.
- How to overcome staff objections to change.
- How to run an effective Daily Huddle.