One of the challenges ASCs may face in improving customer service is training staff to adopt a customer service mindset and acclimating them to a different approach to patient care and interactions.
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OR Today Magazine
Central Service Week Offers Golden Opportunity to Honor Profession
By Julie E. Williamson Each year, beginning the second Sunday of October, International Central Service Week (celebrated Oct. 13-19 this year), recognizes Central Service/Sterile Processing (CS/SP) professionals for their enduring commitment to quality, patient safety...
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Efficacy in Surgical Services Transition-to-Practice: “Critical Thinking” vs. “Standard Work”
By Brandon G. Bennett Surgical services management is perhaps the most complex nursing leadership specialty. The tasks performed by surgical services nurse leaders and the knowledge needed to perform those tasks have been delineated in job analysis findings. The job...
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UVC Disinfection Market Trending Up
By John Wallace The ultraviolet disinfection market includes a wide range of applications across many industries. The health care segment of the market continues to show growth and growth potential. It is one segment that is pushing the overall market to new heights....
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American Ultraviolet UVC OR Package
The UVC OR package is the only whole room disinfection solution designed to be used before, during and after a procedure. An automatic daily disinfection cycle requires no staff to initiate and all of the data is collected and saved. The system is unique as it...
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Bioquell BQ-50
This automated decontamination system from Bioquell, an Ecolab solution, offers a mobile and effective solution that can be used hospital-wide to reduce HAIs. The Bioquell BQ-50 utilizes Bioquell’s proprietary 35% Hydrogen Peroxide Vapor technology to eliminate...
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