Sponsored by TBJ Incorporated
Established in 1992, TBJ Incorporated was founded by three brothers, Todd, Bryan and Jeff Campbell, along with their father John Campbell. John had recently sold CESCO, his successful medical and laboratory equipment manufacturing business that specialized in washer decontaminators, cart washers and lab glassware washers.
With the creation of TBJ, the Campbells set out to continue to bring high-quality, reliable stainless-steel products to the hospital and lab markets. It was a continuation of what they had done at CESCO, but under a new name and with state-of-the-art manufacturing equipment. TBJ sought out and hired a proven team of metal working craftsman capable of designing, forming, welding, polishing and assembling high-end stainless steel products.
Since then, TBJ has developed a wide variety of products for the hospital market as well as the laboratory and pharmaceutical markets. The company has gone through three facility expansion projects due to sustained growth over the years. TBJ’s ability to customize products to meet the specialized needs of each individual customer has propelled its success and growth.
TBJ President Todd Campbell recently shared an in-depth look at the company including what customers can expect in the future. Find out what Campbell told OR Today in the exclusive Q&A below.
Q: How has the COVID-19 pandemic impacted TBJ?
Campbell: Being a medical equipment manufacturing company, we have been able to stay open and operational through the entire pandemic. However, from a sales standpoint, COVID-19 has impacted us in different ways regionally across the U.S. As different regions of the country spiked in cases, our business in those regions slowed while in regions where cases had not yet spiked yet or where cases were on their way down, sales were pretty much on par with previous years. The pandemic did halt the shipment of completed products to some customers in regions where there were lock downs in place, particularly in the greater New York City area and New Jersey. Some customers were not accepting deliveries so we had to store new equipment that was ordered prior to the pandemic that couldn’t be delivered. In some cases, orders were stored up to 10 months. We also saw a significant slowdown in our consumable products due to the fact that elective surgeries had decreased significantly nationwide.
Q: How has TBJ overcome challenges related to the COVID-19 pandemic?
Campbell: In spite of COVID-19 TBJ still had a strong year with regard to product sales in 2020. Our biggest challenge is keeping our work force safe and healthy. The fact that we are a manufacturing company, we don’t have the luxury of having our work force work from home. Our manufacturing equipment is obviously in our manufacturing plant so our work force has no choice but to come to the factory to perform their jobs. We had to set up protocols that included the standard mask wearing and social distancing procedures. We also got creative in staggering employees lunch periods and break times to minimize potential contact with one another. In addition, we had to make adjustments in protocols to minimize the potential exposure of our work force from outside delivery people bringing in raw materials and components used in our products as well as with outside trucking/shipping personnel coming on site to pick up and deliver our products.
Q: What are some advantages that TBJ has over the competition?
Campbell: TBJ’s ability to customize its products around the individual needs of its customers and not offer cookie cutter, one-size-fits-all products sets it apart from the competition. The ability to listen to customer needs and then design and produce a finished product based on the customer’s needs is the hallmark of TBJ since its inception.
Q: Can you explain TBJ’s core competencies and unique selling points?
Campbell: TBJ’s hospital product line includes pre-cleaning sinks for sterile processing and GI labs, ultrasonic irrigators for robotic and tubular instruments, stainless steel OR casework and tables, pass-through windows, pass-through cabinets, scrub sinks, prep and pack tables and stainless steel shelving.
Q: What product or service that TBJ offers are you most excited about right now?
Campbell: We are extremely excited about our pre-cleaning sinks for use in sterile processing departments and GI/endoscopy labs. After being the first company to introduce height adjustable pre-cleaning sinks to the hospital market 20 years ago, we have continued to innovate the features and accessories available on our sinks. Features like integrated ultrasonic cleaning, hydro-force automatic pre-rinsing, heated sink bowls, temperature monitoring and more are all available. Our endoscope pre-cleaning sinks include our unique “trough” style sinks that enable technicians to elongate scopes for more effective and thorough exterior cleaning and internal flushing. Automatic sink filling systems enable technicians to automatically fill sink bowls while performing other tanks. Integrated FDA-approved scope flushing systems provide a complete scope pre-cleaning system.
Q: Can you highlight any recent changes to the company, inventory, services, etc.?
Campbell: This past September, TBJ purchased Geddis Inc. – a small manufacturing company based in Florida that designed and developed a product called the SurgiSonic 1211X that features a patented dual hook-up method for pre-cleaning da Vinci instruments utilizing a filtered, independent flushing system combined with ultrasonic action. The unit is independently tested for cleaning effectiveness and exceeded AAMI TIR 30.
Because a tight seal on robotic instruments separates the distal jaw/pulley end from the proximal shaft/control box end, the patented dual hook-up method was created for independently cleaning both the distal and the proximal segmented areas of the da Vinci robotic instrument at the same time. Three da Vinci robotic instruments can be cleaned at the same time using this dual hook-up-method.
The system is also ideal for other types of non-robotic submersible tubular instruments as six instruments can be pre-cleaned simultaneously. Available in an economical counter top unit or floor standing unit with automatic water filling and automatic drain control.
Q: What is TBJ’s mission statement or what is most important to you about the way you do business?
Campbell: Our goal is to ALWAYS have a satisfied customer that is happy with their TBJ product. We go to great lengths to make sure the customer is happy with the equipment that they purchased from us and also that it is meeting their needs, not only when it is under warranty but for as long as they have the equipment in use.
For more information, visit tbjinc.com.