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Session Addresses OR Metrics

Why Turnovers and Delays Are Not Your Most Important Metrics

The recent OR Today webinar “Why Turnovers and Delays Are Not Your Most Important Metrics” was sponsored by LeanTaaS. It was eligible for 1 CE credit. OR Today has been approved and is licensed to be a Continuing Education Provider with the California Board of Registered Nurses, License #16623.

In this 60-minute webinar, Brooks DuBose from LeanTaaS’ iQueue for Operating Rooms implementation team explained where the opportunities lie and how to drill down to come up with actionable steps and strategies for meaningful performance improvement. Turnovers and delays are good indicators of efficiency. They are important metrics for surgeon, patient, and staff satisfaction, but they are not the operating room’s most important metrics. The webinar explored how leadership needs easy access to current, actionable and reliable operating room utilization metrics to achieve optimal performance.

The webinar was well attended with 125 tuned in for the live presentation. A recording of the webinar is available for on-demand viewing.

A question-and-answer session provided attendees a chance to gain additional insights. One question was, “This all looks great, but our IT department is telling me that they don’t have the bandwidth to take on new projects. You mentioned that this is cloud based. What does that mean for my organization in terms of IT resources?”

DuBose replied, “Overall, it really is a pretty streamlined process, and we can accommodate and help out the IT team as much as possible.”

He added that the fastest implementation was about two weeks.

Attendees provided feedback in a survey that included the question, “How much new information did you receive from today’s webinar?”

“I liked knowing that turnovers and first time starts aren’t the biggest bang for your buck,” said S. Scully, Capital Health.

“Good information to discuss with my facilities,” Value Analysis Program Manager D. Bush said.

“Good review of information,” Nurse Manager L. Santimarino said.

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