More than 300 clinical and IT leaders from health systems, hospitals and outpatient facilities participated in the study. Findings from the research will be released during a free webinar, on Tuesday, April 30, from 12-1 p.m. ET, hosted by Healthcare Innovation.
Brendan FitzGerald, Senior Director of Research Services at Definitive Healthcare, will moderate the online discussion and outline the survey results. He will be joined by Rhonda Collins, DNP, RN, Chief Nursing Officer, and Benjamin Kanter, MD, Chief Medical Information Officer, at Vocera, who will examine the signs and symptoms of cognitive overload and discuss strategies for simplifying clinical workflows and improving patient and staff well-being.
In many industries, technology has streamlined processes and minimized cognitive burden on workers. These recent survey findings suggest otherwise in healthcare. Forty-two percent of research participants said technologies currently deployed in the clinical environment contribute considerably or significantly to cognitive overload. Another 44% said they contribute at least moderately.
When asked which technology improvements would make the greatest impact on reducing cognitive overload, 62% of survey participants cited intelligent workflows to route alerts and alarms more efficiently as a top solution. Yet, only 45% said alert and alarm management solutions are on their organizations’ 2019 technology investment plans.
“To minimize cognitive burden, technology must help clinicians zero in on the most important information and provide relevant clinical context, while simultaneously weeding out extraneous data,” said Dr. Collins. “When clinicians receive too many requests or pieces of information at the same time, their attention is split among multiple people, systems, devices and data sources. They can become overloaded and have difficulty focusing on the most critical task at hand, which can lead to mistakes.”