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Patient Satisfaction

Patient Satisfaction

Organizations across all industries are placing a high priority on measuring patient satisfaction, and the health care industry is no different. Hospitals and ambulatory surgery centers (ASCs) are using a variety of tools to gather feedback from patients.

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Spotlight On: Charlie Lin

Spotlight On: Charlie Lin

Racking up a long list of accomplishments is a considerable achievement for any nurse, let alone one who’s still in his thirties. But what it took Lin to get there, and what he experienced along the way, makes those achievements all the more remarkable.

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Robotic Surge

Robotic Surge

There has been a tremendous surge in robotic-assisted surgery in recent years with more than 7 million robotic surgical procedures performed worldwide in 2020.

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Spotlight On: Jana Mazzo, RN, RDMS

Spotlight On: Jana Mazzo, RN, RDMS

Ask registered nurse Jana Mazzo why she’s in the health care field, and the answer is a simple one: she wanted to make helping people her life’s work. From that basic principle, however, she’s developed a career that’s as varied and interesting as the nursing field itself.

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