Cover Story

One of the challenges ASCs may face in improving customer service is training staff to adopt a customer service mindset and acclimating them to a different approach to patient care and interactions.

By Don Sadler The field of perioperative nursing is going through a profound transition when it comes to the workforce. By 2020, more than half of all perioperative nurses will be Millennials born between 1980 and 1996. Members of this generation tend to look for...

The statistics with regard to safe patient handling and mobility (SPHM) are not encouraging. Let’s start with the fact that more than half (51 percent) of nurses say they have experienced musculoskeletal disorder (MSD) pain at work from handling patients, according to...

By Don Sadler Despite the renewed attention that has been focused on the problem of healthcare associated infections (HAIs) and surgical site infections (SSIs) in recent years, the number of infections occurring remains alarmingly high. Approximately 300,000 SSIs...

Flexible endoscopes are some of the most critical pieces of equipment used in operating rooms today. This makes proper endoscope cleaning and processing one of the most important tasks that perioperative nurses must perform.