Sarah B. Cruz
CSPDT, CRCST, CIS, CHL, Quality Education Program Development Coordinator, The Bone & Joint Institute, Hartford Healthcare
This is how we’ve always done it.’ If you haven’t heard that phrase yet, don’t worry you will. Whether you’ve been on the receiving end or the utterer of it, it’s time to take an honest assessment of why this phrase lingers throughout professional history. Through integrity check, we look to understand the who, what, when, where, and why of ‘this is how we have always done it’. This halting phrase is daunting to any professional. Let’s work together to inspire innovation and challenge it for our own professional development and healthcare industry growth!




