asA cybersecurity event update on the Ascension website reports that “electronic health record (EHR) access has been restored.”
“We are pleased to announce that electronic health record (EHR) access has been restored across our ministries. This means that clinical workflow in our hospitals and clinics will function similarly to the way it did prior to the ransomware attack. This also means patients should see improved efficiencies in appointment scheduling, wait times for appointments and prescription fulfillment. However, our investigation into this incident is ongoing, along with the remediation of additional systems,” according to an Ascension spokesperson.
“Access to patient portals has also been restored in each community we serve. However, please note that medical records and other information collected between May 8 and the date of local EHR restoration may be temporarily inaccessible as we work to update the portal with information collected during the system downtime. For record availability during that time frame, please contact your clinician’s office. Please note that, due to high volumes, responses to portal messages may experience a slight delay,” the spokesperson added.
